FRAN SANS CLEAN
Service Agreement
Effective Date: July 24, 2026
This Service Agreement outlines the terms and expectations between Fran Sans Clean and our customers regarding professional cleaning services.
By scheduling or receiving cleaning services from Fran Sans Clean, you agree to the terms outlined in this agreement.
Services Provided
Fran Sans Clean provides professional residential and commercial cleaning services, including routine cleaning, deep cleaning, and other cleaning services as agreed upon between the customer and Fran Sans Clean.
The specific services provided will be based on the customer’s requested service, property needs, and agreed-upon scope of work.
Service Estimates and Pricing
Pricing is based on the information provided by the customer, including property size, condition, requested services, and any special requirements.
Fran Sans Clean reserves the right to adjust pricing if the scope of work changes, additional services are requested, or the condition of the property requires additional time or attention.
Customers will be informed of any significant changes before additional charges are applied whenever possible.
Customer Responsibilities
To help us provide the best service possible, customers agree to:
Provide accurate information about the property and requested services.
Provide safe access to the property at the scheduled appointment time.
Secure valuables, fragile items, important documents, and personal belongings.
Inform Fran Sans Clean of pets, special conditions, or areas requiring special care.
Ensure the property has access to necessary utilities, including water and electricity, when required.
Safety and Property Conditions
Fran Sans Clean reserves the right to decline or stop service if unsafe conditions are present, including hazardous materials, dangerous environments, or situations that may put our team at risk.
Customers are responsible for informing Fran Sans Clean of any known hazards or special circumstances before service begins.
Cleaning Products and Equipment
Fran Sans Clean may provide cleaning products and equipment unless otherwise agreed upon.
Customers may request the use of specific products; however, customers are responsible for informing us of any product restrictions, allergies, or preferences before service begins.
Damage and Loss
Fran Sans Clean takes care to protect your property while providing cleaning services. Customers agree to notify Fran Sans Clean of any concerns regarding damage or service issues within a reasonable time after the service is completed.
Fran Sans Clean is not responsible for pre-existing damage, normal wear and tear, improperly stored items, or damage caused by conditions outside of our control.
Satisfaction Guarantee
Customer satisfaction is important to Fran Sans Clean. If you have concerns about your cleaning service, please contact us promptly so we can review the situation and work toward a reasonable resolution.
Payment Terms
Customers agree to pay for services according to the payment terms discussed and agreed upon before or during scheduling.
Failure to complete payment for services provided may result in collection efforts or suspension of future services.
Changes to This Agreement
Fran Sans Clean reserves the right to update this Service Agreement at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Service Agreement, please contact:
Fran Sans Clean
Phone: (501) 452-3158
Email: info@fransansclean.com
Thank you for choosing Fran Sans Clean. We appreciate the opportunity to provide dependable, professional cleaning services for your home or business.